Telehealth Appointments

Physio Optimum is now offering Telehealth appointments for those patients who may be affected by the COVID-19 virus.

You may need to access online appointments if you are:

  • Self isolating
  • Have travel restrictions in attending face to face appointments
  • Reluctant to come into a clinic currently for “hands on” treatment

How does Telehealth physiotherapy work?

  • Consultation will take place over the internet using a program called PhysiApp. This allows a video phone call to take place where physio and client can see each other and discuss the client’s problem.
  • Alternatively, for those of you who are not tech savvy we can do a consult over the telephone
  • PhysiApp can be accessed on your smartphone, tablet or laptop

Through this program our physiotherapists can:

  • Make a diagnosis of your condition
  • Give advice on management of the condition
  • Provide a personalised exercise program for your injury with demonstrations and a copy of the program to access on the app (or a printout if required)
  • Recommend and send out equipment and products which will assist with your injury.

Who can access Telehealth appointments?

  • Online appointments are available to anyone who requires them
  • Telehealth appointments are covered by Workcover, Motor Vehicle Accident claims, DVA, NDIS, private health funds (14th April) and Medicare if you have a care plan from your doctor.

How do I pay?

  • One of our receptionists will give you a call prior to your appointment to process your payment over the phone by credit card.
  • Health fund rebates will apply from the 14th of April.
  • Workcover, Motor Vehicle Accident claims, DVA, NDIS and Medicare care plans are billed directly to these entities with no expense to the patient.

How do I start accessing Telehealth appointments?

  • Call Physio Optimum on 82841193 and our receptionist will explain the telehealth process and organize a time for an telehealth appointment with one of our physiotherapists.

Need an appointment?

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Or call us on (08) 8284 1193